Payment Method

At maisonnativa, we want checkout to be the simplest part of your experience with us. This Payment Policy outlines accepted payment methods, pricing, taxes, and transaction procedures for purchases on maisonnativa.com.

1. Accepted Payment Methods

We process all orders through PayPal — one of the most trusted and widely used payment platforms in the world. You don't need to enter your card details directly on our site; PayPal handles everything securely on their end.

We accept secure payment methods provided at checkout, including:

PayPal balance
Credit or debit cards processed through PayPal (Visa, Mastercard, American Express, Discover)
Linked bank accounts via PayPal

We do not accept:

Cash payments
Checks
Wire transfers
Money orders
Cryptocurrency
Direct bank transfers outside of approved PayPal checkout

No PayPal account? PayPal allows guest checkout with a credit or debit card on many transactions — though availability may vary by card and region. Creating a free account at paypal.com takes just a few minutes, and many customers find it the most reliable way to shop online.

Each order must be completed through a single PayPal transaction. Split payments are not supported at this time.

All payments are securely processed by PayPal. We never see or store your full card number, bank details, or PayPal login credentials.

2. Currency

All prices on maisonnativa.com are listed and charged in United States Dollars (USD). There is no minimum order amount.

To avoid unexpected charges, please ensure your PayPal account supports USD payments before completing your order.

3. Taxes

We do not charge sales tax at checkout. The price shown on the product page is your final purchase price — no surprise fees added at the end.

Depending on your state, you may be personally responsible for applicable use tax under local regulations. We recommend checking your local requirements if you're unsure.

4. Purchase Information

Before completing your order, please verify:

Product details and specifications
Shipping address accuracy
Selected quantities and pricing

After checkout:

You will receive an order confirmation email once payment is processed
Ensure your email address is correct before submitting your order
If confirmation is not received within 10 minutes, check your spam or promotions folder, or contact support

5. Payment Confirmation

Your order confirmation email will include:

Order number
Product details
Total amount paid
Shipping confirmation (if applicable)

If you do not receive this email, contact us immediately at support@maisonnativa.com and we'll look into it right away.

6. Payment Issues

If your payment is declined, please check the following:

Verify your PayPal balance or linked card has sufficient funds
Confirm your payment method is active and not expired
Check for security restrictions or holds placed by PayPal on your account
Ensure your billing information is accurate and up to date

For unresolved issues:

Contact PayPal Support directly, or
Email support@maisonnativa.com for assistance — we'll help figure out what went wrong

7. Fraud Prevention

To protect both you and our other customers, we may:

Cancel orders that appear suspicious
Request additional verification before fulfilling an order
Place orders on hold for manual review
Decline high-risk payments

If an order is canceled for security reasons, a full refund will be issued to your PayPal account. We try to keep these cases rare — our goal is to make sure every transaction is safe for everyone involved.

8. Frequently Asked Questions

Can I pay without a PayPal account?

PayPal allows guest checkout with a credit or debit card on many transactions, but availability varies by card and region. For the most reliable experience, we recommend using a PayPal account. It's free and takes only a few minutes to set up at paypal.com.

Will I be charged in a currency other than USD?

All charges are processed in USD. If your PayPal account is set to a different currency, any conversion fees are determined by your PayPal account settings or your bank — not by us.

Is there a minimum order amount?

No. There is no minimum purchase requirement on maisonnativa.com.

Can I use multiple payment methods for one order?

No. Each order must be completed through a single PayPal transaction. If your PayPal balance doesn't fully cover the order, PayPal may allow an internal split between your balance and a linked card — but this is handled entirely within PayPal.

How do I know my payment went through?

You'll receive an order confirmation email within a few minutes of a successful payment. If you don't see it after 10 minutes, check your spam folder. Still nothing? Contact us at support@maisonnativa.com and we'll verify the status of your order.